I am using Adrenalin 21.9.1 but had the problem since version 20.x.xĪMD Radeon 6900XT reference design from PowerColorĪ friend of mine with a nearly same system, experiences also these crashes but on another monitor which is supports freesync natively. The problem is easy to reproduce in the game Snowrunner. If I have the Windows Desktop on Screen while the games are starting, I am able to prevent the crash most of the time. When starting the game, the refresh rate drops to 10 fps, stabilizes and then ramps up to 87 where the complete system freezes. On most other games the behavior is the following: On games like Satisfactory theses crashes do not appear most of the time. Only disabling freesync in Adrenalin fixes the problem. When I am using freesync with my LG 38GL950G monitor (G-SYNC, but also free sync compatible) the AMD driver software crashes with black screen so hard that the PC has to be reseted. As Chacos also observes, his PC was updated to the latest version of Windows 10 before going ahead with the Adrenalin driver installation – it may have been the case that something else, like the Game Bar, just happened to run a conflicting update.This problem drives me mad, it exists since I bought my RX6900XT in January. It’s not exactly clear where the fault lies here, but as Tom’s and PC World point out, this has been a problem for a while now – and there’s no way Windows should be kicking in an update, when another update is already underway, because clearly that’s a recipe for chaos.įingers crossed for a swift resolution, then, and we wouldn’t blame folks for not taking the workaround presented and simply holding off installing the new AMD driver for a while until a full fix is implemented. While rare, given the gravity of this gremlin, hopefully AMD (and Microsoft) will be working to quickly clear up this one. The message is to persevere, but again, this is another unpleasant aspect of this bug. You need to hit the PC’s power button in the fleeting moment between BIOS options disappearing and the Windows loading circle appearing – and it took Chacos no fewer than 15 attempts before getting the timing right. The way out of the boot failure loop, as Chacos points out, is to get into Windows recovery mode, but doing so apparently involves a tricky bit of timing. Radeon Software is available at AMD Drivers and Support page. I have also used things such as DDU to uninstall the software and the drivers as well as. The GPU itself is running fine and, following AMDs support team, I have clean reinstalled the drivers from October up to the most recent ones, and still the same issue. And caution definitely seems to be the right approach here, given what happens to PCs that get hit by this particular bug. Recently, about the past month and a half, my AMD Radeon software has been crashing. Also, make sure any Windows driver updates are already applied (or updates are paused) before you go ahead with installing the AMD driver.įollowing either of those rules should mean you’re going to be fine, but ensuring both are observed is obviously the safest thing to do in this situation. After I turned off hardware acceleration (13 days ago) in chrome, firefox & edge - not a single driver crash has occurred. So, as AMD suggests, if you are going to update your graphics driver, ensure you don’t go for that clean installation option (‘Factory Reset’) until AMD has cleared up this situation. We are committed to resolve issues as quickly as possible and strongly encourage users to submit issues with AMD Software: Adrenalin Edition via the Bug Report Tool.” Better safe than sorry “We recommend users ensure all system updates are applied or paused before installing the driver, and that the ‘Factory Reset’ option is unchecked during the AMD driver installation process. Then the driver will be restored to a previous version. 3) Click the Driver tab and then click Roll Back Driver. 2) Locate on the faulty AMD driver and double-click on it. Urgh…ĪMD told PC World: “We have reproduced an issue that can occur in an extremely small number of instances if a PC update occurs during the installation of AMD Software: Adrenalin Edition, and we are actively investigating. 1) On your keyboard, press the Windows logo key and R at the same time, then type devmgmt.msc into the box and press Enter. However, this can happen when Windows is set to update automatically (rather than scheduling an update), and if it does, it appears to be the case that the two update processes happening simultaneously (with a clean AMD driver install, as noted) causes severe havoc.Ĭhacos was left in a situation where instead of Windows booting, a Blue Screen of Death error came up, then the computer rebooted, and the same thing happened again, in a loop. AMD Software: Adrenalin Edition 23.10.23.03 for Ratchet & Clank: Rift Apart is a notebook reference graphics driver with limited support for system vendor specific features.
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